Privacy Policy – 
Last updated: [May 1], 2025 – Local Gem Tour

1. Overview

Local Gem Tour (hereinafter referred to as “we” or “our company”) is committed to protecting the privacy of our customers and to handling personal information appropriately in accordance with the following policy.

2. Definition of Personal Information

Personal information is information that can be used to identify an individual, such as name, address, telephone number, email address, passport details and other related data.

3. Purpose of Collecting and Using Personal Information

We collect and use personal information for the following purposes:

• To process and manage tour bookings and related communications
• To contact customers in the event of an emergency
• To improve and enhance our services
• To send information about our services and promotional offers (only to those who have consented)
• For internal marketing analysis and statistical purposes (information will be anonymized)

We implement appropriate security measures to prevent unauthorized access, disclosure, loss or alteration of personal information.

5. Disclosure of Personal Information to Third Parties

We do not disclose personal information to third parties without the customer’s consent, except in the following cases:

• When required by law
• When necessary to share with subcontractors for the purpose of operating tours (e.g. emergency support) In such cases, we will ensure proper management and supervision of the subcontractors.

6. Use of Cookies

Our website may use cookies to improve the user experience and to analyse usage trends. Cookies do not collect any personally identifiable information. You can disable cookies through your browser settings; however, please note that doing so may limit some website functionality.

7. Access, Correction, and Deletion of Personal Information

Customers may request to access, correct or delete their personal information.
For such requests, please contact us at the following email address:
📧 [info@localgemtour.com] 

8. Changes to Privacy Policy

9. Contact

For any questions or concerns regarding these Privacy Policy, please contact us:
📧 Email: [info@localgemtour.com]

Kimoto Tourism Co., Ltd.

Room 1004, 8-12 Nishihiratsuka-cho, Naka-ku, Hiroshima City